Privacy policy
Privacy Policy
(Printful + Printify + Worldwide Shipping)
Information collected
You collect personal information when customers browse, create an order, or interact with your store. This includes name, email, billing and shipping address, payment details (processed securely by Shopify Payments, PayPal, or Google Pay), device information (cookies, IP address, browser data), and communication preferences.
How information is used
You use this information to process and fulfill orders, manage customer accounts, provide support, prevent fraud, run analytics, and send marketing communications when consent is given. Order information is shared with Printful and Printify so they can produce and ship items on your behalf.
Sharing information with third parties
You share data only with service providers necessary to operate your store:
- Shopify (store hosting, checkout, fraud prevention)
- Printful and Printify (production, packaging, shipping)
- Shipping carriers (Canada Post, USPS, UPS, DHL, etc.)
- Payment processors (Shopify Payments, PayPal, Google Pay)
- Marketing and analytics tools (e.g., Meta Pixel, Google Analytics)
- Apps installed on your Shopify store
These partners may store or process data in the United States, Canada, or other regions where they operate.
Data retention
Order information is retained for legal and tax compliance. Marketing data is kept until the customer unsubscribes. Device and analytics data follow the retention rules of your analytics tools.
Customer rights
Customers may request access, correction, deletion, or export of their personal data. They may also withdraw consent for marketing at any time. EU and UK customers have GDPR rights; Canadian customers have PIPEDA rights.
International transfers
Because Shopify, Printful, and Printify operate globally, customer data may be transferred outside their home country. These transfers follow applicable data protection laws.
Contact information
support@enlumo.ca
767 Principale Street, Beresford, NB, Canada, E8K 2G2